Ugly service.. dont use it

Dont be a victim of those crab service.. they dont allow you to complete your booking yet they deduct the money from your card, and when trying to call the customer service , they direct you to risk dept which never answer as well and direct you to a voice message system! I was in San Francisco and tried booking a hotel three times, all failed and yet they took my money, leaving me almost with lack of cash while am on trip!

fahedz about Hotwire: Last Minute Hotels, v8.4.1