Very bad dont deal with any service

My experience with this was very bad as they i rented a car on 22 of dec till 2 of jan then i had a problems that i cant pick my car on time so i called the car rental company which i directed to and said that no problem they will held my car for 24h and that they will refund back this delayed day but hotwire disagree and said that its non-refundable and they will not refund it back even that the rented company will not charge them , so am not advising any one to use this very bad website , i try expedia which was the best in all service which i used

Dr Ahmed Amer about Hotwire: Last Minute Hotels, v8.4